October 5, 2021

Scentmate™ by Firmenich is the new AI-enabled platform that revolutionises the fragrance industry

  • With Scentmate™, Firmenich is reinventing the perfume business with the first AI-enabled platform that speeds up and simplifies the process of obtaining a winning fragrance, based on 50 years of consumer insights data.
  • After launching successfully in France and Germany, Scentmate enters the Spanish, Italian, Portuguese, and UK fragrance markets.
  • Constantly growing and evolving, Scentmate is committed to taking its innovation to new categories such as body care, cosmetics, household cleaning and fine fragrance.

United Kingdom - Three months after its launch in France and Germany, Scentmate by Firmenich, arrives in United Kingdom. ScentmateTM is the first AI-enabled platform that speeds up and simplifies the process of obtaining a winning fragrance. The largest privately held fragrance and flavour company in the world, Firmenich is committed to expanding its market by offering value-added solutions to small and medium-sized businesses in the industry. Serving a very fast-growing market, Scentmate matches their clients with perfumers and experts who guide them throughout the evaluation process to obtain the best fragrance, fitted to win for a specific market and consumer.

Scentmate reinvents the traditional way of creating fragrances, offering its customers full access to the creativity, expertise, and resources available to them. AI enables a proven data-driven approach for the online briefing, ensuring that all the relevant aspects of the brief are covered. Once completed, ScentmateTM’s perfumers select the best fragrances, shortening a process that once took weeks to just a few minutes.  

Alfonso Álvarez-Prieto, the General Manager of Scentmate, comments, "Scentmate allows its clients to turn their creative ideas into an ideal fragrance that will help them reach their goals.” He continues, “Scentmate enables us to co-create easily the perfume of their dreams that will drive consumer preference while dramatically speeding up its journey to market. Behind the platform are the world's most reputable perfumers, one of the largest fragrance databases used by global consumers, and a young and dynamic team fully dedicated to this project.

Created by entrepreneurs, for entrepreneurs

Scentmate was created with an obsession to serve entrepreneurs and manufacturers with prime quality perfume and a seamless experience.  

With customer-centricity at its core, the platform has been developed in 1 year, following thorough clients interviews to understand their needs and gaps to succeed in their fragrance and cosmetics business.

43% of those interviewed indicated a proven agility as one of the main needs. The co-designing process also revealed other important criteria – such as price competitiveness (36%) and fragrance quality (35%). ScentmateTM relies on Firmenich's 125 years of experience in perfumery to offer the best quality of fragrances for each market and at the most competitive prices.  It also uses key data like consumer preference - coming from Firmenich proprietary Consumer Insights studies.

A new business model in full expansion

To support this fast-growing project, ScentmateTM has just opened its new offices in Barcelona, Europe’s digital hub. The new space includes a fully equipped laboratory with the latest cutting-edge facilities and technology that allows the brand to offer high-quality products and services.

Since its launch 3 months ago, Scentmate has reached more than 100 clients, ranging from Indie popular brands to manufacturers with excellent feedbacks and first launches on the market. The platform is already available for new categories such as body care, cosmetics, household cleaning—and it continues growing. It will soon incorporate fine fragrances.

Clients praise the inspiration and support

Samuel Guez, CEO and Founder of the French success story My Jolie Candle, positioned on “self-care that smells good”, is one of the first clients of Scentmate. He comments: “My Jolie Candle has a long history of partnership with Firmenich. We have always been attentive to quality, using botanical ingredients from Grasse for our products. We also value creativity, so a collaboration with Scentmate™ came naturally. The platform’s digital philosophy and emphasis on co-creation made it particularly attractive. The result is three candles for the Winter Edition collection that we validated online. When one of the selections required a tweak, Scentmate™’s creative team instantly found an alternative item and made it available. As the first fully digital experience with a brand in the French fragrance market, it was a thrilling experience for both My Jolie Candle and Scentmate™ ”

DTD Cosmetics Agency is a Dutch company that helps brands to develop exclusive cosmetics products and has been collaborating with Firmenich for 10 years. The company worked with the team to create a fragrance for an air freshener and to design several winter product launches. Anne-Marie van der Lande, Founder, says: “Scentmate made things so much easier for us! It saved us a lot of time and it speeded up the project. We felt inspired by fragrance experts and supported during the whole process.

For more information:

BCW – Scentmate™ Communications Agency
Tel. +34 932 011 028

About ScentmateTM  

Based in Barcelona, Europe’s digital hub, Scentmate offers the easiest and fastest fragrance service in the industry tailor-made to the needs of entrepreneurs and independent brands. Harnessing the expertise of the world’s most renowned perfumers, artificial intelligence (AI), and digital automation, Scentmate™ streamlines the process of co-creation, from briefing to delivery. The platform offers immediate access to exceptional scents, easy sampling, flexible ordering and online payment, and supports customers throughout their entire fragrance journey. For more information, visit www.scentmate.com

About Firmenich

Firmenich was founded in 1895 in Geneva, Switzerland, and for 125 years has been a private family-owned company. Firmenich is a leading business-to-business company operating primarily in the flavours and fragrances market, and is involved in the research, creation, manufacture and sale of perfumes, flavours and ingredients. Firmenich aims to offer its customers superior creativity in formulation, a broad and high-quality palette of ingredients and proprietary technologies including in biotechnology, encapsulation, olfactory science and taste modulation, among other areas of innovation. Firmenich had an annual turnover of 3.9billion Swiss Francs at end June 2020. More information about Firmenich is available at www.firmenich.com